Cyborg ERP
\Cyborg CRM – Smart Lead & Admission Management
Cyborg CRM is a next-generation admission management system designed specifically for educational institutions. It combines lead management, inquiry tracking, and admission automation into one centralized platform. With built-in IVR, WhatsApp, and email tools, institutions can handle every stage of the student journey—from the first inquiry to final enrollment—without missing a single opportunity.
Lead to Enrollment Funnel with Intelligent Automation
Our CRM simplifies the entire admission lifecycle with a structured, conversion-driven funnel. From capturing inquiries to issuing admission letters, every step is tracked and automated to improve counselor productivity and maximize conversions.
🎯 Key Objectives
Increase Conversion Rates
Guide prospects seamlessly from inquiry to admission.
Build Meaningful Relationships
Deliver personalized and timely communication.
Streamline Admissions
Manage leads, follow-ups, and enrollment on one platform.
📊 Lead to Enrollment Funnel – Stages in Cyborg CRM
| Funnel Stage | Description | Key Features |
|---|---|---|
| Inquiry / Lead Capture | Leads from websites, walk-ins, IVR, WhatsApp, or campaigns are instantly recorded. | Lead import, IVR integration, web form APIs |
| Lead Qualification | Categorize by interest, eligibility, and urgency. | Lead scoring, filters, tagging |
| Engagement & Follow-Up | Connect via SMS, WhatsApp, email, or calls for counseling and events. | Auto reminders, calling panel |
| Counseling | Counselors guide students, resolve objections, and advise on scholarships. | Activity tracker, notes, objection handling |
| Application Submission | Students are nudged to complete forms and submit documents. | Task reminders, status updates |
| Follow-Up & Nurturing | Keep in touch with interested leads needing more time. | Scheduled follow-ups, drip campaigns |
| Offer / Admission Letter | Issue digital admission offers once shortlisted. | Auto-generated offer letters |
| Enrollment / Admission | Finalize fee payments, document verification, and student onboarding. | Fully integrated with ERP |
🔁 Automated Follow-Up Tools
- ✔️ Smart follow-up scheduling with alerts
- ✔️ Ready-to-use WhatsApp & email templates
- ✔️ IVR & call panel for counselor outreach
- ✔️ Effectiveness reports for each interaction
- ✔️ Auto reminders for missed calls and pending actions
📊 Dashboard & Reports
Cyborg CRM provides real-time analytics to help institutions track performance and take smarter decisions.- ✔️ Lead Source Analysis – Identify the best-performing campaigns and channels
- ✔️ Funnel Drop-Off Report – Pinpoint where leads disengage
- ✔️ Counselor Performance – Measure efficiency and conversion rates
- ✔️ Course-Wise Conversions – Understand demand and student preferences
🔐 CRM Highlights
- ✔️ ERP Integration – Directly linked with Admission & Fee modules
- ✔️ Mobile Access – Counselors can work from anywhere
- ✔️ AI-Driven Lead Scoring – Prioritize high-potential students
- ✔️ Centralized Data – Unified view for management and admission heads
- ✔️ Custom Workflows – Tailored to courses, campuses, and departments
👥 Consultant & Agent Management
Cyborg CRM helps institutions effectively manage admission consultants, agents, and influencers while ensuring complete transparency.🔑 Key Features
- ✔️ Consultant registration with verification & unique ID codes
- ✔️ Lead allocation with region-wise tracking
- ✔️ Consultant dashboards for real-time performance
- ✔️ Automated reminders for consultant follow-ups
- ✔️ Incentive and payout management based on conversions
- ✔️ Geo-tagging & visit monitoring for field consultants
- ✔️ Region-wise and consultant-wise performance reports
🎯 Benefits
- ✔️ Transparent lead attribution and payout calculation
- ✔️ Accurate insights into consultant performance
- ✔️ Increased accountability and reduced disputes
- ✔️ Higher conversions through consistent follow-ups
Walk-In Monitoring & Consultant Code Management
Cyborg CRM ensures fairness in admissions by preventing false consultant claims and duplicate lead ownership.🔑 Key Features
- ✔️ Consultant ID Codes – Each consultant is assigned a unique code for leads and walk-ins
- ✔️ Consultant-Wise Analytics – Track inquiries, conversions, and fee collections by consultant
- ✔️ Walk-In Validation – Every inquiry is consultant-locked, with timestamp and counselor details
- ✔️ OTP/QR Verification – Secure student walk-in validation to prevent misassignment
🎯 Benefits
- ✔️ 100% transparent payouts
- ✔️ No post-admission disputes
- ✔️ Accurate consultant attribution
- ✔️ Stronger trust between institutions and agents
📋 Admission Tracking System – Your Command Center
Cyborg CRM offers a centralized admission tracking system for counselors, tele-callers, consultants, and marketing teams.⚙️ Features
- ✔️ Auto-capture leads from digital campaigns, events, walk-ins, and referrals
- ✔️ Role-based dashboards for counselors, tele-callers, and marketing teams
- ✔️ Visual lead pipelines with notes, reminders, and call logs
- ✔️ Built-in WhatsApp, SMS, email, and IVR integration
- ✔️ Consultant and referral management with automatic commissions
- ✔️ Real-time analytics on sources, conversions, and counselor performance
🎯 Benefits
- ✔️ Centralized admission control
- ✔️ Zero lead leakage with automated follow-ups
- ✔️ Higher counselor productivity
- ✔️ Data-driven team performance evaluation
- ✔️ Transparent multi-campus and multi-consultant management
🚀 Why Cyborg CRM?
Cyborg CRM isn’t just a lead management tool—it’s an AI-powered admission operating system. Purpose-built for educational institutions, it transforms inquiries into enrollments with speed, accuracy, and transparency. By combining advanced automation, counselor dashboards, consultant monitoring, and real-time analytics, it ensures institutions achieve higher conversion rates and a more efficient admission process.
👉 Smarter Engagement. Faster Enrollment. Better Results.