Cyborg ERP
\Cyborg CRM β Smart Lead & Admission Management
Cyborg CRM is a next-generation admission management system designed specifically for educational institutions. It combines lead management, inquiry tracking, and admission automation into one centralized platform. With built-in IVR, WhatsApp, and email tools, institutions can handle every stage of the student journeyβfrom the first inquiry to final enrollmentβwithout missing a single opportunity.
Lead to Enrollment Funnel with Intelligent Automation
Our CRM simplifies the entire admission lifecycle with a structured, conversion-driven funnel. From capturing inquiries to issuing admission letters, every step is tracked and automated to improve counselor productivity and maximize conversions.
π― Key Objectives
Increase Conversion Rates
Guide prospects seamlessly from inquiry to admission.
Build Meaningful Relationships
Deliver personalized and timely communication.
Streamline Admissions
Manage leads, follow-ups, and enrollment on one platform.
π Lead to Enrollment Funnel β Stages in Cyborg CRM
| Funnel Stage | Description | Key Features |
|---|---|---|
| Inquiry / Lead Capture | Leads from websites, walk-ins, IVR, WhatsApp, or campaigns are instantly recorded. | Lead import, IVR integration, web form APIs |
| Lead Qualification | Categorize by interest, eligibility, and urgency. | Lead scoring, filters, tagging |
| Engagement & Follow-Up | Connect via SMS, WhatsApp, email, or calls for counseling and events. | Auto reminders, calling panel |
| Counseling | Counselors guide students, resolve objections, and advise on scholarships. | Activity tracker, notes, objection handling |
| Application Submission | Students are nudged to complete forms and submit documents. | Task reminders, status updates |
| Follow-Up & Nurturing | Keep in touch with interested leads needing more time. | Scheduled follow-ups, drip campaigns |
| Offer / Admission Letter | Issue digital admission offers once shortlisted. | Auto-generated offer letters |
| Enrollment / Admission | Finalize fee payments, document verification, and student onboarding. | Fully integrated with ERP |
π Automated Follow-Up Tools
- βοΈ Smart follow-up scheduling with alerts
- βοΈ Ready-to-use WhatsApp & email templates
- βοΈ IVR & call panel for counselor outreach
- βοΈ Effectiveness reports for each interaction
- βοΈ Auto reminders for missed calls and pending actions
π Dashboard & Reports
Cyborg CRM provides real-time analytics to help institutions track performance and take smarter decisions.- βοΈ Lead Source Analysis β Identify the best-performing campaigns and channels
- βοΈ Funnel Drop-Off Report β Pinpoint where leads disengage
- βοΈ Counselor Performance β Measure efficiency and conversion rates
- βοΈ Course-Wise Conversions β Understand demand and student preferences
π CRM Highlights
- βοΈ ERP Integration β Directly linked with Admission & Fee modules
- βοΈ Mobile Access β Counselors can work from anywhere
- βοΈ AI-Driven Lead Scoring β Prioritize high-potential students
- βοΈ Centralized Data β Unified view for management and admission heads
- βοΈ Custom Workflows β Tailored to courses, campuses, and departments
π₯ Consultant & Agent Management
Cyborg CRM helps institutions effectively manage admission consultants, agents, and influencers while ensuring complete transparency.π Key Features
- βοΈ Consultant registration with verification & unique ID codes
- βοΈ Lead allocation with region-wise tracking
- βοΈ Consultant dashboards for real-time performance
- βοΈ Automated reminders for consultant follow-ups
- βοΈ Incentive and payout management based on conversions
- βοΈ Geo-tagging & visit monitoring for field consultants
- βοΈ Region-wise and consultant-wise performance reports
π― Benefits
- βοΈ Transparent lead attribution and payout calculation
- βοΈ Accurate insights into consultant performance
- βοΈ Increased accountability and reduced disputes
- βοΈ Higher conversions through consistent follow-ups
Walk-In Monitoring & Consultant Code Management
Cyborg CRM ensures fairness in admissions by preventing false consultant claims and duplicate lead ownership.π Key Features
- βοΈ Consultant ID Codes β Each consultant is assigned a unique code for leads and walk-ins
- βοΈ Consultant-Wise Analytics β Track inquiries, conversions, and fee collections by consultant
- βοΈ Walk-In Validation β Every inquiry is consultant-locked, with timestamp and counselor details
- βοΈ OTP/QR Verification β Secure student walk-in validation to prevent misassignment
π― Benefits
- βοΈ 100% transparent payouts
- βοΈ No post-admission disputes
- βοΈ Accurate consultant attribution
- βοΈ Stronger trust between institutions and agents
π Admission Tracking System β Your Command Center
Cyborg CRM offers a centralized admission tracking system for counselors, tele-callers, consultants, and marketing teams.βοΈ Features
- βοΈ Auto-capture leads from digital campaigns, events, walk-ins, and referrals
- βοΈ Role-based dashboards for counselors, tele-callers, and marketing teams
- βοΈ Visual lead pipelines with notes, reminders, and call logs
- βοΈ Built-in WhatsApp, SMS, email, and IVR integration
- βοΈ Consultant and referral management with automatic commissions
- βοΈ Real-time analytics on sources, conversions, and counselor performance
π― Benefits
- βοΈ Centralized admission control
- βοΈ Zero lead leakage with automated follow-ups
- βοΈ Higher counselor productivity
- βοΈ Data-driven team performance evaluation
- βοΈ Transparent multi-campus and multi-consultant management
π Why Cyborg CRM?
Cyborg CRM isnβt just a lead management toolβitβs an AI-powered admission operating system. Purpose-built for educational institutions, it transforms inquiries into enrollments with speed, accuracy, and transparency. By combining advanced automation, counselor dashboards, consultant monitoring, and real-time analytics, it ensures institutions achieve higher conversion rates and a more efficient admission process.
π Smarter Engagement. Faster Enrollment. Better Results.